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Milestone Tax Solutions

TERMS OF SERVICE

1. Acceptance of Terms
By accessing the website of Milestone Tax Solutions ("Company," "we," "us," or "our") and using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.


2. Description of Services
Milestone Tax Solutions provides tax resolution services, including consultations, case reviews, and representation for tax-related matters. The information provided on our website is for general informational purposes and does not constitute legal or financial advice until a formal engagement agreement is signed.


3. SMS/Text Messaging Terms
By opting in to receive text messages from Milestone Tax Solutions, you agree to the following terms and conditions regarding our messaging program:

  • Program Description: Milestone Tax Solutions sends text messages to opted-in users regarding their tax cases. This includes transactional messages (such as appointment confirmations, case updates, and payment reminders) as well as marketing and promotional communications (such as offers for free case reviews or tax consultation services).

  • Message Frequency: Message frequency varies based on your case activity and account status.

  • Pricing: Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.

  • Opt-Out: You may opt out of receiving text messages at any time. To stop receiving messages, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message you receive from us. After texting STOP, you will receive one final message confirming your opt-out request.

  • Help/Support: If you experience issues with the messaging program or need assistance, reply HELP to any message we send, or contact our customer service team at customerservice@milestonetax.com or 833-505-4403.

  • Carrier Liability: Mobile carriers (including but not limited to AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.

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4. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Please review our full Privacy Policy at https://www.milestonetax.com/privacy.


5. User Responsibilities
When submitting information through our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any client portal credentials and for notifying us immediately of any unauthorized use of your account.


6. Limitation of Liability
To the maximum extent permitted by law, Milestone Tax Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. We do not guarantee specific outcomes for tax resolution cases, as results depend on individual financial circumstances and IRS determinations.


7. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to this page, and your continued use of our website constitutes your acceptance of the updated terms.


8. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: customerservice@milestonetax.com

  • Phone: 833-505-4403

  • Address: Milestone Tax Solutions, LLC, Attn: Legal Dept., 10190 Covington Cross Drive, Suite 300, Las Vegas, NV 89144

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